Castaways Travel PRIVACY PRINCIPLES
Castaways Travel is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
Castaways Travel (“us”, “we”, or “our”) operates the CastawaysTravel.com website (the “Service”).
Castaways Travel is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website, products and subscriptions.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.CastawaysTravel.com
Definitions:
Service: Service is the thenewsletterpro.com website operated by Castaways
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information We Collect and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Email address
Phone number
Business name
Website URL
Address, State, Province, ZIP/Postal code, City
Any personal data you post on our website
Data about how you use our website
Technical data such as your IP address, your login data, details about your browser, time zone settings and other technology on the devise you use to access our website
Your marketing and communication preferences
Any information that you directly provide to us whether through our contact form, over the phone, by email or otherwise
Photographs of you at events
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
WE GIVE CUSTOMERS CHOICES ABOUT HOW THEIR INFORMATION WILL BE USED. Our businesses give customers “opt out” choices on texting communications and about how information about the customer’s relationship with that business unit may be used to generate marketing offers. These marketing choices include product and service offers from Castaways Travel suppliers and those made by our business companies. Each of our businesses will continue to send its customers information relating to products or services they receive from that business.
Use of Data
Castaways Travel uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Castaways Travel’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Castaways Travel may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
Castaways Travel will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Castaways Travel will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Castaways Travel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Business Transaction
If Castaways Travel is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Castaways Travel may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Castaways Travel may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Castaways Travel
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Castaways Travel aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Castaways Travel relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics – Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
Castaways Travel uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Google AdWords – Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Twitter – Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
Facebook – Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Hubspot software for certain activities relating to CRM, marketing and sales activities. You may view their privacy policy here: https://legal.hubspot.com/privacy-policy.
CampaignMonitor and TalkList handle our email marketing and manage any unsubscribes in a timely manner. You may view their privacy policy here: https://www.campaignmonitor.com/policies/#privacy-policy
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Client Base by TRAMS
SmartCard Charge card processor
Apollo Galileo Airline ticketing system and GDS (Global Distribution Systems)
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at info@castawaystravel.com or by mail at:
Castaways Travel
Re: Privacy Compliance Officer
25701 IH-45 North,
Suite #3A
The Woodlands TX 77380
Turning Bucket Lists Into Boarding Passes
For more than 15 years, I’ve been helping travelers turn dream vacations into unforgettable memories. From hosting adults only cruises and group trips to exploring six of the world’s seven continents, I’ve experienced many of the destinations I recommend firsthand. Antarctica is the only one still on my bucket list.
When I’m not planning incredible getaways, you’ll usually find me enjoying South Florida with my family, scuba diving, exploring new places, or dreaming about the next adventure. My husband and I were even married underwater, so it’s safe to say travel and the ocean are a big part of who I am. My favorite part of this job is helping clients experience those unforgettable wow moments that become memories for a lifetime.
Your Vacation Matchmaker
One Bliss Cruise changed everything.
I’ve been cruising my entire life, but one Bliss Cruise introduced me to an incredible community that completely changed my trajectory. Now, I love helping others discover that same unforgettable experience.
You’ll usually find me on the dance floor. I’m a social butterfly at heart and have earned the reputation as the unofficial matchmaker, bringing couples together, turning strangers into lifelong friends, and helping everyone feel like they belong.
I can’t wait to help you find your perfect getaway and welcome you into the amazing community that made me feel at home from day one.
Your Story Starts Here
I’ve spent more than 15 years helping trade everyday stress for sunshine, ocean views, and unforgettable memories. I’m the person who obsesses over the little details so you don’t have to. Finding the perfect room, the perfect resort, or that hidden gem that makes you say, “How did you know about this?” is my favorite part of the job.
Lifestyle travel has a special place in my heart because it’s about so much more than the destination. It’s about relaxing, reconnecting, making new friends, and being completely yourself. My husband and I love exploring these cruises and resorts together, so when I make a recommendation, it’s based on firsthand experience.
Whether you’re planning your very first lifestyle vacation or you’re already part of the community, I’ll make sure every detail is handled with care, discretion, and lots of excitement for the adventure ahead.
Helping you find your happy place
I’ve been turning vacation dreams into reality since right after high school, took a brief detour while life happened, and happily found my way back to the travel industry in 2014. After helping travelers from our Texas office, I traded cowboy boots for flip flops and returned to Florida to be closer to family. These days, nothing makes me happier than helping people discover the kind of vacation they’ll still be talking about long after they unpack.
The overwater bungalows at Palafitos at Maroma Beach will always have my heart, while Couples Sans Souci in Ocho Rios is one of my favorite places to completely unwind. Having personally experienced many of the resorts we offer, I can help you understand the little differences that don’t always show up in a brochure but can make all the difference in your vacation.
When I’m not planning incredible getaways, you’ll probably find me clipping into a Peloton ride, taking Molly, my spirited Jack Russell, for a walk, spending time with my grandbabies, or enjoying a relaxing day at the beach. Those simple moments remind me exactly why vacations matter so much. They give us time to reconnect, recharge, and make memories with the people we love.
I can’t wait to help you find your next favorite destination.
The calm behind the storm
Every great vacation needs someone behind the scenes making sure all the pieces come together, and that’s where I come in! As Castaways Travel’s Chief Chaos Coordinator, I keep the wheels turning so our travelers can focus on making memories. Whether it’s organizing group details, solving last minute challenges, or keeping our Pleasure Planners on track, I thrive on turning organized chaos into unforgettable vacations.
I found my passion for travel in 2019 after spending decades in specialty and luxury retail, and I’ve never looked back. My favorite part of what I do is helping create experiences where people can truly relax, reconnect, and be themselves, whether that’s on a lifestyle cruise, at an adults only resort, or somewhere completely off the beaten path.
When I’m not keeping the Castaways crew sailing smoothly, you’ll probably find me cheering on my son at a baseball tournament, visiting my Aggie at Texas A&M, or dreaming up the next adventure. After all, behind every unforgettable vacation is just a little organized chaos, and I wouldn’t have it any other way.
If it floats, chances are I’ve been on it.
I’ve spent more than 30 years helping people find their happy place, and if it floats, chances are I’ve been on it. As the second-generation owner of Castaways Travel, I grew up in this business and couldn’t imagine doing anything else.
Desire and Bliss Cruises will always have a special place in my heart because they bring together amazing people, unforgettable experiences, and friendships that last long after the cruise is over.
When I’m not planning clothing optional vacations, I’m probably giving belly rubs to Lilly, my four-legged first mate, dreaming about my next cruise, or convincing someone that “just one more vacation” is always the best idea.
My favorite part of this job is watching people step away from everyday life, reconnect with each other, and discover a community where they can truly be themselves. Nothing makes me happier than welcoming clients back year after year because, once you’re part of the Castaways family, you’re family for life.
