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Desire Riviera Maya - Where Couples Come to Play

Desire Riviera Maya Resort is a luxurious, couples-only, clothing-optional retreat located along the stunning Caribbean coastline of Puerto Morelos, just 25 minutes south of Cancun International Airport.

Come for your own sexy escape, or experience Desire with a Castaways group and connect with other like-minded couples before you even arrive.

Check out our groups headed to Desire

 

Desire is Better With A Tribe

Join one of our Castaways Travel groups and experience Desire like never before, with perks, parties, and a tribe who just gets you. A $100 deposit per person secures your spot, and every booking through Castaways Travel keeps you connected to your group, the vibe, and all the exclusive extras that come with it.

When you book direct through the resort, your reservation will NOT be linked to our hosted events, so make sure to reserve with Castaways to enjoy it all, including free roundtrip airport transfers (Cancun Airport to Desire), private Facebook group access and bonus group-only surprises.

July 2027 | Dancing Queen

July 14 to 19, 2027

Dancing Queen is headed to Desire!

Join Rachel and Steve and the Dancing Queen Group for an unforgettable getaway at Desire Riviera Maya.

Expect sun, laughs, connection, new friendships, and plenty of opportunities to let loose with a fun, sexy, like minded group that knows how to have a great time.

Come play-cation with us, make some memories, and see what happens when the Dancing Queen crew takes over Desire.

Your rate includes: Hotel accommodations, hotel taxes, meals, drinks, and roundtrip private airport transfers.

Rooms starting at $625 per couple, per night

Get Group Quote
Dancing Queen adults only Desire Riviera Maya group with hosts Rachel and Steve

Resort Overview

Desire Riviera Maya Resort is a luxurious, couples-only, clothing-optional retreat located along the stunning Caribbean coastline of Puerto Morelos, just 25 minutes south of Cancun International Airport.

This sensual, all-inclusive resort features 114 rooms and suites, each designed with contemporary style and romantic ambiance. The property offers a relaxed, intimate setting surrounded by lush tropical gardens and white sand beaches.

Guests can enjoy all-inclusive gourmet dining, premium drinks, themed nightlife, a seductive Jacuzzi Lounge, and a vibrant pool scene, all tailored to create connection and excitement. With its clothing-optional concept, personalized service, and adult-only atmosphere, Desire Riviera Maya provides an unforgettable escape where couples can indulge freely in paradise.

Dining & Bars

The restaurants and bars at Desire Riviera Maya are designed to satisfy every palate and create unforgettable culinary experiences in a sophisticated setting. The resort’s talented chefs and mixologists are dedicated to delivering the highest quality in every culinary creation, while the attentive service ensures that every moment is memorable. Guests are invited to discover and savor the true flavors of paradise.

All meals, snacks, buffet breakfasts, lunches, dinners and drinks are part of the all-inclusive plan at Desire Riviera Maya. 

Dining venues at Desire Riviera Maya including Arrecife Buffet Restaurant, Sahló Sensual Dining, and Melange Bar, couples only all inclusive resort in the Riviera Maya
Vibrant nightlife and dining at Desire Riviera Maya featuring Kahlo Mexican Restaurant, Suki Asiatic Specialties, and the Nightclub & Sin Room, couples only all inclusive resort in the Riviera Maya

Arrecife (Buffet & à la carte).

  • Aphrodite offers all-day dining with an international buffet and à la carte options inspired by global flavors. Its open-air design and poolside location make it a vibrant yet relaxed space to enjoy breakfast, lunch, or dinner.

Sahlo (Contemporary)

  • Style: An elegant fine dining experience featuring aphrodisiac dishes, fine wines, and a romantic, candlelit ambiance. 

Suki (Asian fusion)

  • Style: Elegant Asian fusion restaurant, offering teppanyaki-style dining and artfully crafted sushi in a sleek, intimate setting.

Tentazione Poolside Grill (Casual)
  • A casual, al fresco spot serving light bites, grilled favorites, and tropical cocktails beside the pool.

Room Service

  • Available 24 hours a day from the privacy of your own room. (Penthouse guests and Premier members receive this service for free. For other room types, there may be an additional cost.)

Bars & Lounges

  • Pool Bar – Front-row view of the Caribbean Sea, perfect for cocktails and relaxed afternoons. 

  • Melange Bar – The lively social hub of the resort, serving handcrafted cocktails and live entertainment from day to night.

  • Kahlo Bar – A colorful, artistic space serving creative tequila and mezcal-based cocktails inspired by Mexican culture.

  • Y Night Club – The resort’s high-energy nightlife venue with live DJs, themed parties, and a seductive dance floor for couples.

  • Eros Bar – Located at the clothing-optional Jacuzzi Lounge, offering champagne and tropical drinks in a playful, sensual setting.

Spa

The Spa at Desire Riviera Maya Resort is a serene sanctuary designed to awaken the senses and renew the spirit through therapeutic massages and luxurious beauty treatments.

Nestled within lush tropical gardens, this peaceful retreat blends ancient Mayan rituals with Asian-inspired techniques, using aromatic oils, herbs, and natural essences to restore balance to mind, body, and soul.

Expert therapists provide personalized care and exclusive treatments for couples, creating an atmosphere of harmony and connection. At the Desire Spa, guests experience pure relaxation and rediscovery in a setting where passion and tranquility exist in perfect balance.

Luxurious couples massage room at Desire Riviera Maya Allure Spa with warm lighting and private jacuzzi, couples only all inclusive resort in the Riviera Maya
Professional manicure and nail care service at Desire Riviera Maya Allure Spa, couples only all inclusive resort in the Riviera Maya

ROOMS & SUITES

Luxury Desire Suite at Desire Riviera Maya with private swim-up pool, oceanfront terrace, and bar view, couples only all inclusive resort in the Riviera Maya
Modern bedroom interior of the Desire Suite at Desire Riviera Maya featuring king bed, sensual lounge chair, and ambient lighting, couples only all inclusive resort in the Riviera Maya
Elegant marble bathroom in the Desire Suite at Desire Riviera Maya with double vanity and luxury finishes, couples only all inclusive resort in the Riviera Maya
Diamond Ocean Swim Up Suite

Each of the three Diamond Ocean Swim-Up Suites at Desire Riviera Maya offers 1,250 square feet of pure indulgence, designed to immerse couples in luxury, comfort, and sensuality. With direct access from a private terrace to an exclusive swim-up pool and breathtaking ocean views, these one-bedroom suites create the perfect romantic escape for couples seeking an elevated Desire experience.

Each suite features a king-size bed, spacious living and dining area, and an oversized bathroom with a Jacuzzi, double sinks, and L’Occitane bath amenities. Guests will also enjoy a pillow and aromatherapy menu, 300-thread-count linens, premium in-room bar, capsule coffee machine, satin robes, and a semi-professional hair dryer and titanium straightener.

Luxury touches include private butler service, exclusive pool and beach beds, VIP check-in, private round-trip transportation, and preferential restaurant reservations. Guests are greeted with champagne upon arrival, sparkling wine daily, and a Moët & Chandon Ice welcome kit. Each stay includes one 50-minute couples massage and two beauty salon services (hands, hair, or feet) per stay, creating a truly sensual, all-inclusive experience.

The six Diamond Ocean View Jacuzzi Suites at Desire Riviera Maya are designed to ignite passion and provide an unforgettable escape in pure luxury. Each 111.6-square-meter suite surrounds couples with elegance, comfort, and breathtaking ocean views. A private terrace invites indulgence and intimacy, creating the perfect setting to relax, connect, and enjoy every moment together.

Each suite features a king-size bed, a spacious living and dining area with a second bathroom, and an oversized main bathroom with a Jacuzzi, double sinks, and L’Occitane bath amenities. Guests are pampered with a pillow and aromatherapy menu, Chi essentials kit, satin robes, premium in-room bar, capsule coffee machine, and a Moët & Chandon Ice welcome kit.

Exclusive privileges include private butler service, luxury round-trip transportation, VIP check-in, preferential restaurant reservations, private beach and pool beds, and daily sparkling wine. Each stay also includes a 50-minute relaxing massage per guest and two beauty salon treatments (hands, hair, or feet), completing an experience defined by sensuality, sophistication, and personalized service.

The four Seductive Swim-Up Suites at Desire Riviera Maya are extravagant retreats designed to awaken desire and elevate romance. Each suite offers a privileged view of the resort’s shimmering pool and direct swim-up access, blending indulgent luxury with an intimate, sensual atmosphere made for couples.

Each suite features a king-size bed, spacious sitting area, and an oversized bathroom with a shower, double sinks, and premium L’Occitane bath amenities. A private terrace with seating, top-line robes and slippers, and a personalized butler service ensure comfort and sophistication at every turn.

Guests enjoy private round-trip transportation, daily in-room continental breakfast, afternoon hors d’oeuvres with sparkling wine and fresh fruit, and an in-room stocked minibar. With every detail thoughtfully designed, the Seductive Swim-Up Suites create an unforgettable setting where passion and luxury flow together effortlessly.

The seven Seductive Garden-View Swim-Up Suites at Desire Riviera Maya offer a tropical escape designed to inspire intimacy and connection. Each suite features lush garden views and direct swim-up access, creating a private paradise where couples can unwind in elegance and passion.

Inside, guests will find a king-size bed, spacious sitting area, and an oversized bathroom with double sinks, shower, and Jacuzzi. Every detail is tailored for comfort and indulgence, including L’Occitane bath amenities, a pillow menu, ionic hair dryer, ceramic straightener, and luxurious robes and slippers.

Each suite includes personalized butler service, private round-trip transportation, daily in-room continental breakfast, and afternoon hors d’oeuvres with sparkling wine and fresh fruit. With a fully stocked minibar and tranquil outdoor terrace, these suites offer the perfect balance of tropical serenity and seductive sophistication.

The 22 Beloved Suites at Desire Riviera Maya redefine indulgence with a sensual blend of elegance, comfort, and passion. Designed with soft lighting, romantic décor, and an atmosphere that inspires connection, each suite invites couples to surrender completely to pleasure and relaxation.

Each suite features a king-size bed, spacious sitting area, and an oversized bathroom with double sinks, shower, and Jacuzzi. Guests will enjoy L’Occitane bath amenities, a pillow menu, ionic hair dryer, ceramic straightener, and luxurious robes and slippers for the ultimate comfort.

Every stay includes personalized butler service, private round-trip transportation, daily in-room continental breakfast, and afternoon hors d’oeuvres with sparkling wine and fresh fruit. With a private terrace, fully stocked minibar, and a design that breathes pure romance, the Beloved Suites deliver an experience of refined sensuality unlike any other.

The four Desire Suites at Desire Riviera Maya are the resort’s most exclusive and indulgent accommodations, created for couples ready to explore their deepest passions in absolute luxury. Each beachfront suite blends soft colors, sensual curves, and contemporary design to create an atmosphere that’s both seductive and sophisticated — an invitation to fantasy where every moment feels extraordinary.

These two-story suites feature a loft-style bedroom with a king-size memory foam bed dressed in 400-thread-count linens, a private bathroom, and a walk-in closet. The oversized living area downstairs includes a pole dance table, dining space for six, and a fully stocked bar, setting the stage for unforgettable encounters. Outside, couples can unwind on their private terrace, take a dip in their swim-up pool, or relax on a Bali bed by the beach.

Each stay includes round-trip airport transportation, VIP check-in, a private butler and concierge, exclusive beach beds and chairs, Moët & Chandon upon arrival, daily sparkling wine, and 24-hour room service. Guests also enjoy Tantra-inspired amenities, a pillow menu, espresso and tea service, surround sound system, and premium bath products.

Designed for pure indulgence, the Desire Suites transform every detail — from the lighting to the linens — into an experience that celebrates intimacy, passion, and the art of seduction.

The Passion Suites at Desire Riviera Maya are designed to immerse couples in romance, indulgence, and pure sensuality. Each suite features a king-size bed and an inviting sensual living area that flows seamlessly into the bedroom, creating an intimate and open atmosphere.

Guests can enjoy daily continental breakfast and afternoon hors d’oeuvres with sparkling wine served on their private ocean-view terrace, perfect for relaxed mornings or romantic evenings. The spacious bathroom includes a Jacuzzi large enough for two couples, setting the mood for complete relaxation and connection.

Every suite is equipped with air conditioning, satellite TV with music selection, a coffee maker, electronic safe, telephone, and plush bathrobes. Upon arrival, guests are greeted with a welcome bottle of sparkling wine, ensuring their stay begins with celebration. Elegant, seductive, and designed for shared pleasure, the Passion Suites offer an unforgettable Desire experience.

The Jacuzzi Suites at Desire Riviera Maya blend comfort, elegance, and erotic charm, creating the perfect atmosphere for couples to connect and unwind. Each suite features a king-size bed, a spacious sitting area, and a private terrace or balcony with breathtaking views of the gardens or Caribbean Sea.

The highlight of every Jacuzzi Suite is its in-room Jacuzzi for two, offering a sensual setting for romance and relaxation. Guests also enjoy modern conveniences such as air conditioning, satellite TV with music channels, a coffee maker, electronic safe, bathrobes, and a fully stocked minibar.

Upon arrival, couples are welcomed with a bottle of sparkling wine, and each morning begins with continental breakfast delivered to the terrace. Combining luxury with Desire’s signature sensual energy, the Jacuzzi Suites are a haven for passion, intimacy, and indulgence.

The Heavenly Garden View Rooms at Desire Riviera Maya offer an intimate retreat surrounded by lush tropical gardens, creating a peaceful and romantic escape for couples. Each room features a king-size bed, a comfortable sitting area, and a private terrace or balcony perfect for enjoying morning coffee or evening cocktails in a serene natural setting.

Guests can indulge in thoughtful amenities such as air conditioning, satellite TV with music channels, an electronic safe, coffee maker, bathrobes, and a fully stocked minibar. Upon arrival, couples are greeted with a welcome bottle of sparkling wine, setting the tone for a stay filled with relaxation and connection.

Designed with Desire’s signature sensual touch, these rooms combine comfort, elegance, and privacy, offering couples the ideal space to unwind and rekindle passion amid the beauty of the Riviera Maya.

The Garden View and Ocean View Rooms at Desire Riviera Maya are designed to blend sensual comfort with elegant simplicity, creating the perfect setting for couples to relax and reconnect.

Each room features a king-size bed, a cozy sitting area, and a private terrace or balcony that opens to either the resort’s lush tropical gardens or stunning views of the Caribbean Sea. Guests can enjoy thoughtful touches like air conditioning, satellite TV with music selection, an electronic safe, coffee maker, bathrobes, and a fully stocked minibar.

Upon arrival, couples are welcomed with a bottle of sparkling wine, and every morning begins with a continental breakfast served on the terrace. Whether surrounded by vibrant greenery or overlooking the ocean, these rooms capture the essence of Desire — sensual, serene, and designed for unforgettable intimacy.

Detailed resort map of Desire Riviera Maya showing room locations, restaurants, bars, pool, beach, and Jacuzzi Lounge, couples only all inclusive resort in the Riviera Maya

Weekly Theme Nights 2026

Mondays, Between the Sheets

A playful lingerie and pajama party. Women typically wear lingerie while men wear robes or pajama pants, creating a relaxed bedroom inspired atmosphere that makes it easy to mingle and meet other couples.

Tuesdays, Boop’s Boudoir

A vintage pin up themed evening. Women often dress in black and red pin up styles while men wear shirts, vests, and classic trousers for a retro glamour vibe.

Wednesdays, Subs & Doms

One of the edgier nights of the week. Guests wear latex, leather, masks, and other bold outfits inspired by fetish fashion and creative role play.

Thursdays, Gents & Maids

A playful role themed party where women often dress as seductive maids while men wear classic shirts and pants. The focus is fun interactions and flirtatious costumes.

Fridays, Desert of Desire

A creative “anything goes” costume night where guests design their own outfits using leather, metallic fabrics, feathers, fringe, and dramatic accessories.

Saturdays, Country Neon

A western inspired party with a glowing neon twist. Cowboy hats, boots, and bright colors light up the dance floor under club lighting.

Sundays, Desire Harem

An Arabian nights inspired theme. Women often wear veils and flowing fabrics while men dress as sultans, creating an exotic and dramatic final party of the week.

Day Pool Themes

Wednesday, Garden of Eden

Jungle vibes 

Fridays, Pina Colada Pool Party

Yellow & pineapple vibes

Desire Riviera Maya Frequently Asked Questions

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TRAVEL INFO

What entry documents do I need to enter Mexico

Required for most visitors

  • Valid passport book with at least one blank page, passport cards are not accepted for air travel. 

Visa rules

  • No visa needed for many nationalities such as the United States, Canada, the United Kingdom, and the European Union for stays up to 180 days, subject to the officer’s discretion. Travelers from other countries may need a visa or may qualify for Mexico’s electronic authorization. Check your nearest Mexican embassy or consulate. 

Quintana Roo visitor tax

  • If you are vacationing in Cancun, Puerto Morelos, Playa del Carmen, Tulum, or Cozumel, the state of Quintana Roo requires VISITAX. Pay online and keep the receipt or QR code, you may be asked for proof before departure. 

The Mexican Peso is the legal tender in Mexico. However, most merchants will accept U.S dollars and major credit cards. Once you are at Desire Riviera Maya, almost everything is included in the price you pay. The resort is on a cashless system. 

Flying into Cancún International Airport (CUN)

  • Taxi/Shuttle: If you book four or more nights with Castaways Travel, we’ll include complimentary airport transfers to and from the hotel. There resort is 25 minutes from the airport depending on traffic.
  • Rental Car: If you want to go exploring on your own since the highways are so well developed. Do so at your own risk.  If you rent a car, buy insurance. 

Expect tropical Caribbean climate: warm, humid, with frequent sunshine. Rain and showers are possible during certain seasons, check local forecasts for your travel dates.

Weather chart for nude hotel takeover guests at Hidden Beach Resort in Riviera Maya, showing average annual, high, and low temperatures in Fahrenheit ranging from 75°F to 90°F year-round, perfect for a tropical clothing-optional vacation.

The Riviera Maya (Quintana Roo) follows Eastern Time (UTC-5) without daylight-saving time changes (as of latest standard). Always verify at time of travel.

Desire Resort uses a filtered water system throughout the property. The resort also provides bottled water in every suite and minibar, and ice served at the bars and restaurants is made with purified water.

Although the water system meets high safety standards, it’s still recommended to drink bottled water when unsure, especially if you have a sensitive stomach or are not accustomed to local water sources.

Mexico uses ~110-120 V / 60 Hz (similar to U.S.) with Type A/B plugs (two flat pins). If you have devices from other countries or voltage differs, bring a converter/adapter accordingly.

  • Protective sunglasses

  • Sunscreen lotion with maximum SPF protection

  • Lip sun protection, SPF 30+

  • Hat for sun protection

  • After-sun aloe lotion

  • Athletic shoes (required if you plan to work out in the gym or play sports)

  • Yoga or workout clothes

  • Costumes and accessories for theme-night parties

  • Bathing suit (if you want to enjoy the pool, beach or water-sports at the neighboring resort)

  • Clothes for off-site excursions, tennis, or using the restaurants, bars, spa or other facilities.

  • Beach bag to carry your belongings

  • Airline tickets

  • Passport

  • Prescription drugs

  • Stomach prescription/medication (just in case)

  • Toiletries

  • Credit cards

Note: As a lifestyle-friendly, clothing-optional resort, you have the option to be nude throughout the property. If you plan to use the fully equipped fitness center, athletic shoes are required for safety.

RESORT INFO

Is Desire Riviera Maya specifically for swingers?

Desire Riviera Maya pride themselves on being a swinger-friendly hotel, where all lifestyles are respected in an atmosphere for couples to enjoy their intimate holidays.

Desire Resorts are exclusively for couples. However, if you are already staying at one of our Desire Resorts, you have the opportunity to enjoy a Day Pass at either Desire Riviera Maya Resort or Desire Pearl Riviera Maya Resort for $150 USD per couple.

Check-in time is at 3:00 p.m. and check-out is at 11:00 a.m. If you need a late check-out, please request it at the front desk or with your butler.

Max Occupancy: 2 adults, age 21+ years old. Couple is defined as male + female

Desire Riviera Maya Resort is exclusively for couples only. Single guests are not permitted to stay on their own. On rare occasions, the resort may allow a single female guest (unicorn) to share a room with a couple during select promotional periods, but single men are not permitted. Always confirm with the resort or your Castaways Travel advisor before booking.

There are 114 rooms and suites

Detailed resort map of Desire Riviera Maya showing room locations, restaurants, bars, pool, beach, and Jacuzzi Lounge, couples only all inclusive resort in the Riviera Maya

Desire Riviera Maya offers limited accessibility for guests with reduced mobility. Some areas of the resort provide ramp access, and select rooms are more easily reachable for guests who use mobility aids. However, the property’s villa-style design includes stairs and uneven pathways, which may make certain sections, such as the beach and upper-level rooms, more difficult to access.

If you or your partner has specific accessibility needs, it’s best to notify your Castaways Travel advisor in advance to request an appropriate room and confirm current accessibility options.

We strongly recommend purchasing travel insurance to protect the value of your vacation. Unforeseen events such as flight delays or cancellations, medical issues, accidents, injury, death, family emergencies, job loss, or even illness before sailing can cause you to miss or cut short your cruise. Travel protection insurance can help cover these unexpected situations.

Coverage ranges from standard cancellation and medical protection to more flexible options, including “cancel for any reason” plans. Costs vary depending on your state of residence, date of birth, and level of coverage selected.

For U.S. residents, Castaways Travel offers policies through Allianz Insurance. If you live outside the U.S., please secure coverage locally.  Do not take a chance on missing your well-earned vacation—travel insurance provides peace of mind when you need it most. Ask your Castaways Travel Advisor for a quote and an explanation of available plans or send us a email request for an insurance quote, or call (281) 465-4960.

ETIQUETTE & PROCEDURES

What exactly does ‘Clothing-Optional’ mean?

Clothing optional areas otherwise referred to as “au naturel” are area where you have the choice to wear clothes or not, depending on your preference. The designated au naturel areas are the Jacuzzi Lounge, the beach, and the pool.

Yes, tipping is allowed but never expected. Gratuities are already included in the resort’s all-inclusive plan, so guests don’t need to tip for regular service. However, if a staff member goes above and beyond, small cash tips in US dollars or pesos are always appreciated. Most guests choose to tip bartenders, servers, and housekeepers for exceptional service, typically in small denominations for convenience.

The minimum age to stay at our resort is 21. While the average age range of our guests is typically between 30-45 years old, Desire Riviera Maya welcomes all adults who are seeking to enjoy a good time with their partners and rekindle the flame.

Yes, you are welcome to be au naturel in the clothing-optional areas of the hotel, such as the pools, beach, Jacuzzi Lounge, and the Private Couples’ Lounge. However, please note that clothing is required in the disco, restaurants, and other public areas.

No — photography and video are only permitted in the privacy of your own room. Guests are requested not to take pictures or videos in other public-areas of the resort, in order to protect the privacy of all guests.

Intimate activities are only permitted in the Jacuzzi Lounge and the Playroom. They are strictly prohibited in the public areas such as the pool or beach.

The entire hotel premises including the beach, public areas, rooms, terraces, pools, and dining venues are smoke-free spaces. Smoking is only allowed in a designated area located between the jacuzzi and the pool, next to the towel valet.

Nudity is welcome throughout the resort but not required. Guests may go nude in these areas, but it’s not mandatory. Clothing or swimwear is fully acceptable. 

AMENITIES & SERVICES

Is food included?

Yes—meals (breakfast, lunch, dinner) are included as part of the all-inclusive plan

At Desire Riviera Maya your stay includes unlimited premium alcoholic and non-alcoholic beverages, available 24 hours a day.
Included drink types span a wide range: beer, soft drinks, juices, house wines (red, white, rosé), spirits such as gin, rum, tequila, vodka, bourbon, brandy, whiskey, and liqueur
Please note: While “top-shelf” brands are listed, certain very rare or vintage wines or bottled specialty liquors may carry an extra charge.

Yes, gluten-free meals are provided upon request. Please contact guest services for more information.

No—cover-ups are reqired in the restaurants.

No — the resort itself does not list an on-site golf course or provide resort-managed golf facilities in its official amenities list
If guests wish to play golf during their stay, you may want to check nearby golf courses in the Riviera Maya region and arrange transfers separately.

Yes, The Spa at Desire Riviera Maya is a uniquely sensual, couples-focused escape designed to harmonize body and mind. Located within the resort, it offers a range of treatments, hydro-therapy, and spa packages tailored to couples.

Yes. The resort offers an on-site gift shop located near the lobby and spa area, where guests can purchase essentials, souvenirs, resort-branded apparel and a selection of jewellery

Complimentary WiFi is available in the lobby, rooms and pool area. 

No — scuba diving is not included in the standard all-inclusive package. The resort offers non-motorized watersports (kayaks, windsurfing, sailboats, etc) as part of the stay. 

However, the resort can assist with booking scuba diving tours and excursions off-site (for a fee).

Yes, non-motorized watersports are included in your stay. Guests can enjoy complimentary activities such as kayaking, sailing, and paddleboarding along the beautiful Riviera Maya coastline. The resort also offers pool games and water-based fitness classes as part of the daily entertainment program.

Motorized watersports like jet skis, parasailing, or deep-sea excursions are not part of the all-inclusive plan but can be arranged through the concierge for an additional cost. Availability may vary depending on weather and sea conditions.

Puerto Morelos Town Square – 1 mile (about 5 minutes by car or 15 minutes walking)
Browse shops, small restaurants, and the iconic leaning lighthouse right in town

Crococun Zoo – 3 miles (about 10 minutes by car)
Interactive conservation park where guests can meet reptiles and local wildlife.

Ruta de los Cenotes (cenote trail) – 5 to 15 miles (10 to 25 minutes by car)
Series of freshwater sinkholes and eco-parks for swimming, ziplining, and diving.

Playa del Carmen – 22 miles (about 35 minutes south by car)
Shopping, nightlife, and ferry access to Cozumel.

Tulum Ruins – 65 miles (about 1 hour 40 minutes by car)
World-famous Mayan coastal ruins with stunning ocean views.

Tulum restaurant scene: From beachfront ceviche shacks to chef-driven tasting menus.

Yes, we offer 24-hour room service. Desire Suites guests and Premier members receive this service for free. For other room types, there may be an additional cost.

Yes—the resort can accommodate private events or group trips; inquire with the travel advisor for full details.

Hair dryers are provided in every room.

Yes — each guest room includes an iron and ironing board as part of the standard in-room amenities.

Yes, the resort offers laundry service at an additional charge.

Yes, each guest room at Desire Riviera Maya includes a safe deposit box (in-room safe) for storing valuables during your stay.

 No, bringing your own alcohol for consumption at the resort is not permitted. If you have a particular bottle you’d like to enjoy, contact guest services in advance and ask whether it can be brought in, stored, or possibly used in the room under resort policy.

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Quick Links to Policies

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Payment Terms

We offer flexible payment options; you can divide your total into multiple payments and space them out according to your preference before final delivery.

Transfer Policy

  • We offer a flexible transfer option. You may move your booking to another lifestyle or a vanilla vacation package booked through Castaways, subject to availability and supplier rules.

  • One transfer per booking. Names on the booking must remain the same. Name changes follow the supplier rules and fees.

  • Any fare difference, taxes, and fees for the new trip are the guest’s responsibility. Promotional pricing, onboard credits, and perks may not carry over.

  • Requests must be submitted in writing to your travel agent or to our reservations email before the final cancellation window for your sailing. After the final window, transfers are not guaranteed and may be treated as a cancellation.

  • Travel insurance, air, hotel, and third party products follow the provider rules and may incur their own change fees.

Optional Travel Insurance

We strongly recommend purchasing travel insurance to protect the value of your vacation. Unforeseen events such as flight delays, cancellations, medical issues, accidents, injury, family emergencies, or illness before departure can interrupt or cut short your trip. Travel protection helps safeguard your investment and your peace of mind.

Coverage ranges from standard cancellation and medical protection to more flexible options, including “Cancel for Any Reason” plans. Rates vary based on your state of residence, date of birth, and level of coverage selected.

For U.S. residents, Castaways Travel offers policies through Allianz Travel Insurance, available via our parent company, Fox Travel. If you live outside the U.S., please secure coverage locally.

Typical premiums average 4%–7% of your total vacation cost, depending on your age, location, and policy options. Online quotes may provide an estimate only and are not guaranteed, as final costs vary with your selected coverage.

To purchase, ask your Castaways Travel Advisor for a personalized quote or call (281) 465-4960
You may also check & purchase rates online through Fox Travel’s Insurance Quote Tool.

Terms & Conditions

When you approve, complete your reservation, authorize and make your payment to Castaways Travel, you agree you have read, understand and will abide by the Terms and Conditions of Castaways Travel and its parent company’s Terms & Conditions of Fox Travel/Fox Ascoli Travel, Inc. and the Desire Resort dates and room you have chosen. You agree in writing to pay for your cruise you authorize Castaways Travel to arrange by entering into a contract for Castaways’ services, to refrain from requesting a chargeback from your credit card company and agree to be subject to cancellation terms, penalties and fees from both Castaways, Fox Travel and Fox Ascoli Travel, Inc. and travel suppliers, vendors and Desire Resorts. All Terms, Conditions, Rates, Pricing, Itinerary, Amenities, Activities, are subject to change by Desire Resorts, Castaways Travel, Fox Travel and Fox Ascoli Travel, Inc.

See Castaways Terms & Conditions | Fox Travel Terms and Conditions | Desire Resorts Terms & Conditions

BOOK RESORT

Booking Tip

Want to join a Castaways group? Visit our Group Trips section to see upcoming hosted trips and request a group quote.

Booking an individual stay? Use the Book Resort button for a quick self service option.

Want our military discount or free airport transfers? Click here or contact our team directly at (281) 465 4960 | info@castawaystravel.com.

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